I was reading Anja’s last blog post about the importance of customer-based service and I thought I’d add my say to the subject.
I am quite actively involved in the financial services sector in South Africa and it has been quite interesting to watch the definite shift in attitudes as this “financial crisis” has played out.
It [...]
Posts under ‘Marc Ashton’
Changing the rules when times are bad
Step up
I’ve just finished reading Mike Zipursky’s recent article on the importance of relationships in marketing… it definately hit home for me and I’d like to maybe share a part of my experience.
When I initially struck out on my own, I had a fair whack of my own personal capital so I threw a lot of [...]